Frequently Asked Questions
- How do I know how many notifications are created and are actually sent to the customers?
- Can I get a weekly summary report?
- How long does it take before the customer gets notified?
- Why does the dashboard display incorrect sales information?
- How do I uninstall the app?
- Does the app have the capability to notify customers if a specific variant of the product becomes available?
- Does the app work on multiple inventory locations?
- Why does the notification link appear on a product page even if only a variant of the item is out of stock?
- Why didn't I receive the email for internal notification?
- Does the app have the capability to label in-stock products as out-of-stock?
- Can I get my customers notified for newly-launched products instead of restocked ones?
- Will customers still get notified for restocked products that have been deleted before?
- Can I set a specific number of restocked items before sending out notifications to the customers?
- Is it possible to have a multilingual version of the app?
- Is the notification request also available on mobile?
- What happens when someone subscribes but set Shopify not to track inventory for the product?