How long does it take before the customer gets notified?

Question: I have restocked products in my store but my customers said they have not received any notification or restock alerts. How long does it take before they get notified?

Answer: When you restock products, it does not immediately send out notifications to the customer who signed up to be informed as soon as their items are restocked. We, here at booster apps, check for new restocks every 10 minutes. This means that the customer should receive restock alerts after 10 minutes as well. However, there may be times that the app will experience instability issues so it may take a while for the alerts to be sent out, to a maximum of 24 hours.

If you need help, click Contact Us below.

Still need help? Contact Us Contact Us